SFS - Privacy Policy

Privacy Policy

Last updated on October 14, 2022

SFS Studio ("we", "our", "us", "SFS Studio") is committed to protecting and respecting your privacy.
This Privacy Policy ("Policy") sets out the types of personal data we collect and use when you use our applications, products and services ("Services") and when you visit and visit our websites (each "Site") and How we use this data.

Introduction

SFS Studio ("SFS" or "we") takes your privacy seriously.
The purpose of this page is to inform users of the app and/or our customer support service (the "Service" and the "Service") about our collection, use and disclosure of personal information to anyone who decides to use our Service information.

If you choose to use our services, you agree to the collection and use of information in connection with this policy. The personal information we collect is used to provide and improve services. We will not use or share your information with anyone other than as described in this Privacy Policy.
By accessing or otherwise using our services or website, you agree to the practices set forth in this policy. If for any reason you do not agree to the terms of this policy, please stop using our services and website.

What types of information do we collect?

Based on your use of the app and/or service, we collect the following categories of information :

Account Information. If you create an Account, we’ll collect certain information that can be used to identify you, such as your name, age, email address, state of residence, and mobile number. If you create an Account using your login credentials from one of your SNS Accounts, we’ll be able to access and collect your name and email address and other Personal Information that your privacy settings on the SNS Account permit us to access. If you create an Account through the Services or one of your SNS Accounts, we may also collect your gender, date of birth and other information. Specifically, if you log in our app via Meta Account, we collect username, user ID, avatar, and other information from your Meta account(s)
Physical and environmental data. This includes information about your physical features and dimensions, your environment when you use the app, physical movements and dimensions, such as your body posture while using the app, the size of the boundaries of the play area, etc.
App runtime information. This includes technical system information such as crash logs which may contain your user ID, device ID, IP address, local computer file path, feature quality, amount of time it takes to load a feature, and whether you use a certain feature.
Cookies and Similar Technologies. We may also collect and store information locally on your device using mechanisms such as cookies, browser web storage (including HTML 5) and application data caching.

How do we use this information?

We use your user data to verify and authenticate your identity in order to assist you in exercising your rights. We will analyze the collected user data, physical and environmental data, technical system information and other information to:

Provide user specific content and settings in app, or show your avatar and username in our app UI
Monitor the operation of applications, services or functions to ensure a good experience for end users
Understand the user distribution of our applications and services (such as hardware configuration and specifications, country or geographic region), so as to improve our applications and services

When we analyze your information, we aggregate and anonymize the collected user data to ensure that the user cannot be re-identified.

Provision of User Information to Third Parties

We will not provide anyone's user information to third parties without the consent of the individual; however, the company may disclose user information to persons entrusted with providing services as required by law or within the scope necessary to achieve the purpose of use. The entrusted services will include, but are not limited to:

In cases where customer support services are outsourced to external business operators;
When entrusting an external operator to send direct mail notifying various events;
When materials delivered to customers are entrusted to external operators.

Data deletion

If you wish to notify, disclose, modify or delete your user information collected by us, please contact us via email ethereal-land-feedback@shufeishu-inc.com. We will comply with your request in 7 working days after verifying your identity. When you write to us requesting to exercise your rights, we have the right to ask you to prove that you are who you say you are. We may ask you to provide a copy of relevant identification to help us verify your identity.

Data Security

The protection of your personal data is of the utmost importance to us. Therefore, we take appropriate technical and organizational security measures to protect your personal data. These measures include, but are not limited to:

We protect our databases through physical and electronic measures to minimize the risk of unauthorized access, loss or misuse of personal data.
We use TLS (Transport Layer Security) technology to encrypt sensitive or personal data such as account passwords and other identifiable information about payments.
We make backup copies of personal data.
Sensitive information is stored encrypted.
Address bugs in software as quickly as possible.

We would like to point out that we cannot guarantee absolute security when sending or storing personal data over the Internet. We recommend that you take this into consideration before sharing personal data.

Data retention

We retain the Personal Information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

International transfer

Your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your Personal Information to us, we may transfer your Personal Information to the United States and Process it there. Redress/compliance and accountabilityIf you have any questions about our privacy practices or this Privacy Policy, please contact us by email at ethereal-land-feedback@shufeishu-inc.com. We will address your concerns and attempt to resolve any privacy issues in a timely manner.Supervisory Authority.
If you are located in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our Processing of your Personal Information violates applicable law.

Data Security

We protect our databases through physical and electronic measures to minimize the risk of unauthorized access, loss or misuse of personal data.
We use TLS (Transport Layer Security) technology to encrypt sensitive or personal data such as account passwords and other identifiable information about payments.
We make backup copies of personal data.
Sensitive information is stored encrypted.
Address bugs in software as quickly as possible.

Changes to our privacy policy and practices

Any information that is collected via our Services is covered by the Privacy Policy in effect at the time such information is collected. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on the Services or by sending you an email or other notification, and we’ll update the “Last Updated Date” above to indicate when those changes will become effective. If at any point you do not agree to any portion of the Privacy Policy then in effect, you must immediately stop using the Services.

Your rights and how you can exercise them

As a data subject, you have several rights over your personal data. Below, we describe the various rights you have and how you can exercise them.

Access rights. You have the right to ask us what personal data we process about you. You can also ask us to provide insights on the basis for processing, relevant categories of personal data, recipients of personal data (categories), retention periods, data sources and whether we use automated decision-making.
Stop receiving communications. If we send you email marketing communications (or other regulated electronic information), you have the right to opt out at any time by telling us by mail which communications you would like us to stop sending you
Object to automated decision-making and analysis. You have the right to be informed whether there is any automated decision-making and analysis of your personal data and, where appropriate, meaningful information about the logic involved, the significance and expected consequences of such processing, such information will affect you. \
Delete your information. See the data deletion part.

When you write to us requesting to exercise your rights, we have the right to ask you to prove that you are who you say you are. We may ask you to provide a copy of relevant identification to help us verify your identity. It will help us to process your request if you clearly describe the right you wish to exercise and, where relevant, the reasons why you are exercising that right. The clearer and more specific you are, the faster and more efficiently we can process your request. If you do not provide us with sufficient information, then we may delay processing your request until you provide us with more information (if this is the case, we will tell you).

Contact information

If you have any questions about this policy, if you wish to exercise any of the above rights, or if you believe this policy has not been complied with, please contact us: ethereal-land-feedback@shufeishu-inc.com